Booking Confirmation: All appointments must be booked in advance. You will receive a confirmation email or message upon successful booking.

Arrival Time: Please ensure you are on time for your session to allow for a smooth setup by our therapist.

Late Arrival: If you arrive late for your appointment, the session will still end at the scheduled time to accommodate subsequent clients.

Severe Tardiness: If you arrive more than 30 minutes late, the therapist reserves the right to cancel the appointment.

• Penalty: A fee equivalent to 50% of the scheduled service price will be charged for severe tardiness.

Rescheduling: Rescheduling is allowed up to 24 hours before your appointment without any penalty.

Rescheduling within 24 hours of your appointment will incur a $50 fee.

Same-Day Cancellations: Cancellations made on the day of the appointment will incur a fee equal to 100% of the scheduled service price.

✩ No-Show Policy: Failure to show up for your appointment without any prior notice will result in a full charge for the scheduled service.

Payment: Full payment is required at the time of booking to secure your appointment.

Refunds: Payments are non-refundable except in cases where the therapist cancels the appointment.

Health and Safety: Clients must inform the therapist of any medical conditions, allergies, or injuries prior to the session.

Environment: For Out Call sessions: Please ensure a clean, quiet, and safe environment for the therapist to set up and conduct the massage session. For office visits: Please remain mindful of other clients who may be in session.

Service Refusal: The therapist reserves the right to refuse service if the client exhibits inappropriate behavior or if the environment is deemed unsafe or unsuitable.

At The 360 Massage Experience, we strive to provide a seamless and luxurious outcall massage service. To ensure the highest quality of service and mutual respect, please review the following terms and conditions.

✩ Be prepared for your therapist by having a suitable space ready for the massage table setup.

✩ In the event of late arrivals, a late fee of $25 will be applied if you are more than 15 minutes late, and severe tardiness of over 30 minutes may result in a 50% penalty or cancellation.

✩ Rescheduling is permitted up to 24 hours before the appointment without charge; however, rescheduling within 24 hours will incur a $50 fee.

✩ Same-day cancellations or no-shows will be charged the full service price.

✩ We require full payment at the time of booking, and payments are non-refundable except if the therapist cancels the appointment.

✩ Please inform the therapist of any medical conditions, allergies, or injuries prior to the session.

✩ The therapist reserves the right to refuse service if inappropriate behavior is exhibited or if the environment is unsafe.

By booking with us, you agree to these terms, ensuring a smooth and luxurious experience for both you and our therapists.